If you’ve ever tried to contact their support personnel you could be forgiven for thinking the name is Face-less-book!
Why do they make it so difficult to get help? Yes, there are user groups but many times it’s simplest & best to just go straight to the horses mouth, except you can’t! Where’s the “contact us” or “support” links – meaningful ones? It’s not impossible to get official help, just difficult enough to put most people off!
What are they afraid of?